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Privacy Policy

June 8, 2026

This policy describes how INTIO s.r.o. processes the personal data of NENDE service users in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and related Czech legislation.

1. Data Controller

The data controller is INTIO s.r.o., Company ID: 07202504, VAT ID: CZ07202504, with its registered office at Nové sady 988/2, Staré Brno, 602 00 Brno, Czech Republic, registered in the Commercial Register maintained by the Regional Court in Brno, Section C, File 106186.

For all matters concerning the processing of personal data, the controller can be contacted by email at [email protected] or by phone at +420 510 510 328.

2. What Data We Process

In connection with providing the service, we process in particular the following categories of personal data:

  • Identification and contact data – name, email address, phone number
  • Company and billing data – company name, Company ID, VAT ID, registered office / billing address
  • Service usage data – configured alerts, keywords, CPV codes, monitored procurements
  • Technical and operational data – IP address, login and operational logs, device information
  • Communication with support and data about payments and issued tax documents

We do not process or store payment card details – card payments take place exclusively at a certified payment gateway. AI analyses are performed on publicly available procurement documents, not on users' personal data.

3. Purposes and Legal Basis

We process personal data for the purpose of providing and managing the service, maintaining the user account, billing, sending notifications, ensuring security, and handling requests and claims.

The legal basis for processing is performance of a contract (provision of the service), compliance with legal obligations (in particular accounting and tax), and the controller's legitimate interests in securing, operating, and improving the service.

4. Recipients and Processors

Personal data may be disclosed to processors that carry out partial activities for the controller, in particular: billing and issuance of tax documents (Fakturoid), online payment processing (a certified payment gateway), hosting and server infrastructure (a provider within the EU), and email delivery.

Users' personal data is processed within the European Union / European Economic Area and is not transferred to third countries. Data may also be provided to public authorities where required by law.

5. Retention Period

We retain personal data for the duration of the contractual relationship and, after its termination, for the period necessary to protect the controller's legitimate interests.

Tax documents and related accounting data are retained for the period required by law (generally 10 years). After the relevant periods expire, the data is erased or anonymised.

6. Your Rights

As a data subject, you have the right to access your personal data, to rectify, erase, restrict the processing of, and port it, and the right to object to processing based on legitimate interest.

You can exercise your rights at [email protected]. You also have the right to lodge a complaint with the supervisory authority, which is the Czech Data Protection Authority (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, Czech Republic (www.uoou.cz).

7. Cookies

The NENDE website and application use only essential technical cookies required for login and the functioning of the application. These cookies are necessary for the operation of the service and do not require consent.

We do not use any third-party tracking, marketing, or advertising cookies, and we do not track you across websites. We evaluate traffic only anonymously from server logs, without profiling individual users.